What is done to prepare my apartment for move in?
Your future home will be painted, cleaned, and carpets will be steam cleaned for your move in. We will do a walk through with you on your move in day to inspect the unit.
FAQ Category: Maintenance
What do I do if I am locked out of my apartment?
We have emergency maintenance available for after hours lock outs. There is a fee for lock outs.
Do I have to be present for service to be performed?
You are not required to be present for our service technicians to work on your maintenance issue. If you prefer to be home, please include that in your work order and we will do our best to accommodate.
What do I do if I have a maintenance issue?
You can submit a non-emergency work order through the online portal or call the office for assistance. If you have an emergency such as flooding, no heat or air in extreme weather, call our emergency maintenance line for immediate assistance.
Do you have on site maintenance?
Maintenance is on site Monday through Friday from 9AM to 4:30PM. We have on-call maintenance available for after hours emergencies.